The Top 5 Reasons You Need Business Mobility

Mobile usage, worker mobility and remote workers are a approach of life in today’s workforce. If we don’t trust it, here are a few ancillary facts:

  • From 2010 to 2015, internet use on desktop and laptop inclination stayed sincerely prosaic while mobile use increasing by 600 percent. 
  • Smartphone tenure has grown from about 30 percent in 2011 to scarcely 80 percent in 2016
  • The infancy of millennial smartphone users, 87 percent, say their phone never leaves their side, day or night. 
  • Thirty-seven percent of workers telecommute regularly.
  • More than half, we’re talking 68 percent, of business emails are now non-stop on smartphones.

Related: Digital Transformation to Weave Engaging Customer Experience

These stats lead to a tip 5 reasons we need business mobility today.

1. Accessibility.

As a sales executive, we am a box investigate for a mobile professional. we live in Greater Cincinnati and work out of a remote bureau for a association headquartered in Huntsville, Ala. we transport all a time for business. When a patron or colleague is perplexing to strech me, we could be sitting in my Huntsville office, operative from my home bureau in Cincinnati, pushing a let automobile on a approach to an appointment, operative from a hotel room or sitting in a Starbucks between sales calls.

Gone are a days where we had to surprise people where we would be and design them to dial a right phone number. Unified communications (UC) record allows us to effectively put a table phone in a slot by regulating it as an focus on Android and IOS devices. The full energy of your business phone complement is now straightforwardly accessible to a mobile user.

2. Full-featured business experience.

Prior to full-featured bound mobile joining — a ability to seamlessly intersect several inclination together — many workers would simply brazen their business phone series to their mobile phone. The call was delivered to your mobile device though in a demeanour that nude it of a absolute call doing facilities compared with complicated UC systems. Using UC mobility applications now concede a user to have absolute business facilities like standing indication, participation information, bureau lookup, call monitoring, call logging and more, all accessible on a mobile phone.

Related: The Future of Work: Risk and Reward In The Mobile Workplace

3. Accountability.

One of a large problems that existed when people began regulating personal mobile inclination for business was a miss of accountability. As a executive in assign of sales for my company, we lane call volume, call length, wrap-up time and other call core form statistics closely. When businesses concede some calls to go “off system” to a mobile device, tracking and burden goes to a wayside and it becomes really formidable to total table phone use and mobile use into suggestive reports for a business.

By simply regulating a business phone focus on a mobile device and enforcing a business use protocol, observant all business calls are done from a focus as against to a local mobile interface, all call annals are now accessible to a business manager for stating and training purposes.

4. Protecting your mobile number.

On Jan 1, in France, a new law took outcome requiring businesses with 50 employees or some-more to negotiate after-hours email rules. Benoit Hamon, a member of French Parliament, told a BBC in May when a magnitude was introduced, “employees physically leave a office, though they do not leave their work. They sojourn trustworthy by a kind of electronic leash, like a dog. The texts, a messages, a emails — they inhabit a life of a particular to a indicate where he or she eventually breaks down.”

Increasingly, a lines between work and personal life are blurring and infrequently that can also meant giving adult privacy. Historically, we used a business table phone when we were in a bureau and a mobile phone when out of a office. With Caller ID, once we make a call to an worker or customer, they have your personal mobile number, and we are now on a offshoot for approach calls. By regulating a softphone focus on your phone, business strech we on your mobile device regulating your customary business number, and when we call business or business associates from your mobile device, they see usually your business phone number, as against to your personal mobile phone number. You now have a ability to use your personal phone in a work focus though edition your mobile series to a world, permitting we to have a turn of subdivision between work and personal communication, and safety your privacy.

Related: 4 Ways Personal Technology Outperforms Enterprise Software

5. Call transition support.

Using bound mobile joining technology, an worker has a ability to effectively intersect several inclination together in a demeanour that becomes invisible to a customer. For example, an worker competence take an unexpected, though important, business call from a patron during 4:30 p.m. in a office. That chairman needs to leave a bureau during 4:45 to collect adult a child from soccer practice. In a past, a review went like this: “Sorry to do this to we but, we need to leave a bureau so, can we call we behind in 5 mins from a car?” This is not usually disruptive to a customer, though when we call them back, they now have your mobile series (see prior point).

In a bound mobile joining world, we can take a call in a office, afterwards press a symbol on a table phone to seamlessly send a call to your mobile application. The patron never knows a send happened. When we arrive home after picking adult your child from soccer, we press a symbol on a mobile app and again seamlessly send a call to your home line though a patron ever knowing. It’s a pleasing thing.

As VP of worldwide sales and use for a telecommunications resolution provider, we am an assertive user of bound mobile joining technology. It has truly remade my ability to correlate seamlessly with business and employees in a full-featured and veteran manner, no matter where we am.

Steve Harvey

Steve assimilated Digium in Feb 2007 and was primarily obliged for pushing Digium income by worldwide channel development, vital OEM and Business Development.  As Digium has migrated toward a aloft brew of cloud formed Uni…

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